Cookie Policy
Last updated: March 2025
At synaroventhi, we value transparency about how our website functions. This policy explains the tracking technologies we use at synaroventhi.org and why they matter for your experience with our personal finance literacy resources.
What Tracking Technologies Do We Use?
When you visit synaroventhi.org, small text files get stored on your device. These files – commonly called cookies – help our website remember your preferences and understand how people interact with our educational content. But cookies aren't the only technology at work here.
We also use web beacons (tiny transparent images), local storage solutions, and similar tracking methods. Each serves a specific purpose in making your learning journey smoother and helping us improve our financial education platform.
Types of Tracking We Deploy
Essential Tracking
These keep the website functional. Without them, you wouldn't be able to navigate between pages or access secure areas of our platform. They're non-negotiable for basic operation.
Functional Tracking
These remember your choices – like your preferred currency display or which modules you've completed. They make your return visits feel personalized rather than starting from scratch each time.
Analytical Tracking
We track which resources get the most attention and where people struggle. This data shows us what's working and what needs rethinking in our educational approach.
Marketing Tracking
These help us understand which educational campaigns resonate with Australian learners and prevent you from seeing the same promotional content repeatedly.
How Tracking Improves Your Experience
Progress Tracking: When you're halfway through our budgeting course and return a week later, functional cookies ensure you pick up exactly where you left off instead of restarting.
Personalized Content: If you frequently access superannuation resources, we'll highlight related content about retirement planning that might interest you.
Performance Optimization: Analytics show us that mobile users in Queensland access our tax resources heavily in July and August, so we optimize loading speeds for those specific pages during peak periods.
Here's something specific: when we noticed through analytics that 60% of users dropped off during our investment fundamentals module, we redesigned it with shorter segments and interactive quizzes. Completion rates jumped to 78% afterward.
Specific Technologies in Action
Session vs Persistent Tracking
Session cookies disappear when you close your browser. They're temporary helpers that remember what's in your resource download queue during a single visit. Persistent cookies stick around longer – sometimes for months – and that's how we remember you're enrolled in our six-month financial wellness program launching in October 2025.
First-Party vs Third-Party
First-party cookies come directly from synaroventhi.org and stay within our website. Third-party cookies originate from external services we use – like our video hosting platform for educational content or analytics providers that help us understand user behavior patterns.
- Google Analytics tracks page views and user journeys through our educational modules
- Vimeo embeds for financial literacy videos use their own tracking for playback statistics
- Our email service provider drops cookies when you sign up for monthly finance tips
- Payment processors use secure cookies during course enrollment transactions
Data Retention Practices
We don't keep tracking data forever. Most analytical information gets aggregated and anonymized after 90 days. Your course progress data remains active as long as you're enrolled, then gets archived after completion. Marketing cookies typically expire after 12 months, though you can clear them anytime.
Essential security cookies might last up to two years to maintain consistent protection for your account. But honestly, the majority of our tracking is short-term – we're interested in improving immediate user experience rather than building long-term profiles.
Managing Your Tracking Preferences
Browser-Level Control
Every modern browser lets you block or delete cookies through settings. You'll find these options under Privacy or Security sections. Keep in mind that blocking essential cookies will break basic website functionality.
Selective Management
Most browsers allow you to accept first-party cookies while blocking third-party ones. This strikes a balance – you get personalized features from synaroventhi.org while limiting external tracking.
Mobile Device Settings
iOS and Android devices have their own tracking controls beyond individual browser settings. Check your device privacy settings for options like "Limit Ad Tracking" or "Opt Out of Ads Personalization."
Browser-Specific Instructions
What Happens When You Disable Tracking?
You'll still access all our free educational resources. The main difference? Your experience becomes more generic. You'll need to log in each visit, we won't remember your completed modules, and you might see less relevant resource recommendations.
Some interactive features like progress tracking across our budgeting calculator or personalized dashboard won't function properly. And you'll probably see the same introductory messages each time you visit since we can't remember you've already read them.
Updates to This Policy
We review and update this policy periodically as we add new features or tracking technologies. Significant changes get announced through our newsletter and a banner notification on the website. The "Last updated" date at the top always reflects our most recent revision.
For our upcoming financial wellness certification program starting in November 2025, we'll be adding progress-tracking cookies that integrate with our mobile app. Those details will be added here before the launch date.
Questions About Our Tracking Practices?
We're here to explain anything that's unclear.
Reach us at info@synaroventhi.org or call +61 407 309 047
322 Wecker Rd, Carindale QLD 4152, Australia